Skip to content

Asaanex Orders & WhatsApp

Confirm every Shopify order on WhatsApp — automatically

Shopify order management for Pakistani online sellers: WhatsApp confirmations with Confirm / Cancel buttons, automatic tagging, courier booking, leads from your ads, tasks and accounting in one place.

7-day free trialFrom $20 / monthShopify · WhatsApp Business

Already a customer? Log in

Asaanex Orders list showing Shopify orders with WhatsApp confirmation status

How confirmation works

Fewer fake orders. Fewer returns.

Only pack and ship the orders your customers actually confirm.

  1. 1. Order arrives

    A customer places a cash-on-delivery order on your Shopify store. It appears in Asaanex instantly.

  2. 2. WhatsApp asks

    The customer gets a WhatsApp message from your business number with Confirm and Cancel buttons.

  3. 3. Order is tagged

    Their reply tags the order in Shopify automatically. Confirmed orders go to packing and courier booking.

WhatsApp order confirmation message with Confirm and Cancel buttons

Highlights

Built for Pakistani e-commerce

Cash on delivery, local couriers and WhatsApp-first customers — handled properly.

Shopify orders in one place

Orders sync from your Shopify store in real time through webhooks.

WhatsApp confirmations

Customers confirm or cancel COD orders with one tap on WhatsApp.

Automatic tagging

Orders are tagged in Shopify from the customer's WhatsApp reply.

Courier booking

Book and track shipments with Pakistani couriers such as TCS, PostEx, Leopards and Trax.

Leads from your ads

Leads from Meta, Google, LinkedIn and TikTok arrive instantly by webhook.

AI chatbot

A website and WhatsApp assistant that answers from your own business knowledge.

All features

From order to cash in the bank

Start with order management and switch on more modules when you need them.

Order management

Every order, its payment, packing and delivery — in one clean list.

  • Real-time Shopify sync through webhooks
  • Order detail, notes, tags and bulk actions
  • Update fulfilment status directly in Shopify
  • Packages, load sheets, returns and refunds
  • Customers, products, variants and suppliers
  • Store, dispatch and shipment performance reports

WhatsApp confirmations & inbox

Uses your own WhatsApp Business account through Meta's official API.

  • Automatic order confirmation messages
  • Confirm and Cancel buttons for the customer
  • Orders auto-tagged from the reply
  • Shared WhatsApp inbox for your team
  • Create and submit Meta message templates
  • Take over any chat from the AI bot

Couriers & COD

From booking to cash in the bank.

  • Book couriers such as TCS, PostEx, Leopards and Trax
  • Shipment tracking and delivery status
  • COD remittance and bank deposits
  • Courier comparison and shipment performance

Leads & CRM

Never lose a lead from your advertising again.

  • Lead capture from Meta, Google, LinkedIn and TikTok webhooks
  • Visual pipeline with your own stages
  • Assign leads to sales reps
  • Follow-ups, sources and lead reports

Tasks, approvals & teams

Clear ownership for everyday work.

  • Tasks with assignees, priorities and due dates
  • Approval rules for sensitive actions
  • Branches, team members, roles and permissions
  • Audit trail of important changes

Accounting

Books that follow your orders automatically.

  • Chart of accounts, journal entries and bank accounts
  • Supplier bills, debit notes and payables ageing
  • Receivables ageing and bank reconciliation
  • Trial balance, profit & loss, balance sheet and cash flow

AI chatbot & website widget

Answers grounded in knowledge you approve, with a human handoff.

  • Train the bot on your own business information
  • Website chat widget for your store
  • Testing playground before going live
  • 100 successful AI answers included every month

Email helpdesk & manufacturing

Extra modules for growing operations.

  • Email inbox and support tickets
  • Convert an email enquiry into a sales lead
  • Bill of materials, purchase orders and goods received
  • Production orders and purchase returns

Pricing

Pay only for the modules you use

Every workspace starts with a 7-day free trial. After that, add $5 per active team member plus the modules you switch on.

See full pricing
  • Order Management$20 / mo
  • Lead Management$15 / mo
  • Customer Inbox$15 / mo
  • Task Management$10 / mo
  • AI Customer AssistantUsage based
  • WhatsApp Business$10 / mo
  • Each active team member$5 / mo

AI: 100 successful answers included monthly, then $0.01 each. Meta's own WhatsApp messaging charges are billed by Meta.

FAQ

Orders & WhatsApp questions

Need help connecting Shopify or WhatsApp? We'll guide you.

Do I need my own WhatsApp Business account?

Yes. You connect your own WhatsApp Business account through Meta's official sign-up flow. Meta's own messaging charges may apply separately.

Which stores are supported?

Asaanex Orders works with Shopify. Orders sync in real time through Shopify webhooks, and you can also create orders manually.

How do WhatsApp confirmations work?

When an order arrives, the customer receives a WhatsApp message with Confirm and Cancel buttons. Their reply updates the order and tags it in Shopify automatically.

Can leads from Facebook and TikTok ads come in automatically?

Yes. Leads from Meta (Facebook and Instagram), Google, LinkedIn and TikTok can arrive by webhook and are routed to your pipeline.

How is AI usage charged?

The first 100 successful AI answers each month are included. Extra successful answers are $0.01 each. Failed requests are not charged.

Confirm your next 100 orders on WhatsApp

Connect your Shopify store and WhatsApp Business number. 7-day free trial — no payment needed.